Patti P. Phillips, Ph.D., is the co-founder and CEO of ROI Institute, Inc., a US-based consulting firm that serves for-profit, not-for-profit, government, and non-governmental organizations in 70 countries. An internationally recognized leader in measurement and analytics, Patti is routinely invited to speak at industry conferences worldwide and contributes to the growing amount of research in human capital and human capital analytics. Her expertise is documented in over 50 books published by McGraw-Hill, Wiley, Kogan-Page, Berrett-Koehler, and other major publishing houses. Her work has been cited on CNBC, Euronews, and National Geographic and published in more than a dozen business journals. She is a thought partner to research organizations such as The Conference Board and the Institute for Corporate Productivity.

She, along with her husband and ROI Institute co-founder, Jack J. Phillips, is the recipient of the 2024 Association of Learning Providers (ISA) Thought Leader Award; 2022 Association for Talent Development (ATD) Thought Leader Award; and the 2019 Center for Talent Reporting Distinguished Contributor Award. In 2019, she was named among the top fifty coaches globally by the Thinkers50 organization and named a finalist for the Marshall Goldsmith Distinguished Achievement Award for Coaching. In 2015, she was recognized as an ATD Certified Professional in Learning and Performance Fellow. Patti serves as the vice chair and finance committee member of the United Nations Institute of Training and Research (UNITAR) board of trustees; chair of the Institute for Corporate Productivity (i4cp) People Analytics Board; Senior Advisor for The Conference Board; board member of the International Federation of Training and Development Organizations (IFTDO); and board member of the International Society for Performance Improvement (ISPI).

Patti can be reached at patti@roiinstitute.net.
Patti has written and edited numerous books and articles on the topics of measurement, evaluation, and ROI. Her recent publications include Show the Value of What You Do, Measuring the Success of Employee Engagement, Measuring the Success of Leadership Development, Making Human Capital Analytics Work, Measuring the Success of Learning Through Technology, Measuring the Success of Organization Development, and Measuring Leadership Development: Quantify Your Program’s Impact and ROI on Organizational Performance.