Talent development executives are facing significant organizational knowledge loss right now due to the Great Resignation and the seismic shift to distributed workforces. In many companies, a lack of senior leadership focus and funding on knowledge management initiatives has led to growing knowledge gaps. What worked in terms of employee engagement is falling short as pandemic fatigue continues to dampen efforts. Any boost in organic knowledge sharing among employees that was prevalent at the pandemic's beginning, when there seemed to be no shortage of employees wanting to help each other, has abated. Despite those challenges, it is not too late to act to retain knowledge and meaningfully engage the workforce. Join the speaker as she discusses how to preserve knowledge.
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Liz Herman, PMP, CPTC, has practiced knowledge management and program management for more than 25 years in the healthcare and education industries. She brings extensive experience managing contracts with federal agencies with an ability to develop and grow client relationships and assemble expert teams to address the need of federal clients. She is a creative content creator, curator, and innovator focused on building collaboration and social engagement. Her program management work spans business development, training and content management, change management, strategic communication, contact center operations, and talent development. Liz holds a PhD in applied management and decision sciences from Walden University, a master of arts in English from Iowa State University, and a bachelor of arts in journalism from the University of Iowa. She is a certified project management professional and professional technical communicator and a long-time adjunct instructor teaching business and communication courses.
