Clinical, marketing, IT, and talent development departments traditionally do not mix well. Clinical focuses on its immediate patient needs. Marketing is interested in the next patient. IT slows everyone down. And talent development scares everyone.

But, there is one thing that they can agree on: The patient experience, engagement, safety, and satisfaction are the keys to success for a health system.

The goal of this webcast is to help administrators in these departments learn how small investments in digital communication technologies will:

• Increase the level of patient education.
• Improve the discharge planning process.
• Enable better patient navigation.
• Increase patient engagement and communication.
• Standardize training for satellite offices and hospital-based employees.
• Improve patient satisfaction surveys.
• Provide a healthy return on investment.