As a world-renowned expert on accountability, measurement, and evaluation, Jack J. Phillips provides consulting services for Fortune 500 companies and major global organizations. The author or editor of more than 50 books, Jack conducts workshops and makes conference presentations throughout the world. His expertise in measurement and evaluation is based on more than 27 years of corporate experience in the aerospace, textile, metals, construction materials, and banking industries. This background led Jack to develop the ROI Methodology, a revolutionary process that provides bottom-line figures and accountability for all types of learning, performance improvement, human resource, technology, and public policy programs. His work has been featured in the Wall Street Journal, Businessweek, and Fortune magazine, and on CNN. Jack also served as president of the International Society for Performance Improvement from 2012 to 2013. He is chairman of ROI Institute, and can be reached at 205.678.8101, or by email at jack@roiinstitute.net.