KC is responsible for leading AMA’s North American Corporate Learning and Government Solutions team and supports their work in the analysis, development and implementation of strategies for AMA’s corporate clients. An accomplished speaker and recognized thought leader in the fields of learning strategies, customer experience, sales effectiveness and leadership development, he has presented at various global conferences including the ATD Conference, Asia Retail Conference, National Retail Federation Conference and Training Magazine Conference. K.C. has been published and quoted in many media outlets including USA Today, The Washington Post, CNBC, The New York Times and Reuters. An active member of ATD, K.C. holds degrees in marketing and organizational development from Post University.