Aileen Zaballero is a senior partner at Rothwell & Associates and a dual-title PhD candidate in workforce education and comparative international education at Penn State. She is a CPLP with more than 20 years of experience in the learning and development field. Aileen's projects have included developing a Department of Labor competency model and career map, developing principles to guide competency-based learning, and researching how national culture interacts with emotional intelligence to drive performance among healthcare professionals.